RETURNS POLICY

We offer a 7-day return policy, which means you have 7 days from the date you receive your order to request a return.
To be eligible for a return:

• Items must be in the same condition as you received them — unworn, unused, with all tags attached, and in their original packaging.
• You must provide a receipt or proof of purchase

To initiate a return, please contact us at oncekonfor@gmail.com. Returns should be sent to:
Street #43, Farash Town Phase-II, Islamabad
Once your return request is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please do not send returns without first requesting
approval, as such returns will not be accepted.
If you have any questions about returns, feel free to contact us anytime at oncekonfor@gmail.com.

Damages and Issues

Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately so we can address the issue promptly

Exceptions / Non-Returnable Items

To avoid delays, the fastest way to get a different item is to return your original purchase first. Once the return is accepted, you can place a new order for the item you want

Refunds

Once we receive and inspect your return, we will notify you whether your refund is approved. If approved, your refund will be issued to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund.
If you have not received your refund within 15 business days after approval, please contact us at oncekonfor@gmail.com